Holiday in the 4 star Hotel Alpenhof in Filzmoos Neuberg
Coat of Arms of the Walchhofer family, your host of the 4 star Hotel Alpenhof in Filzmoos

Corona Informations

Difficult timesCorona presents us all challenges.

 
Travelling is possible!

We look forward to being there for our guests again.


There are some rules:

Entry to Austria from most Europe an countries is possible without quarantine under the 3 Grule (recovered, tested or vaccinated).

  • List about the countries austria.info.

  • Importantforyou: The 3-G-status is necessary for you to be allowed to check in with us. So valid vaccination, negative Covid test, or proof of recovery. Details belownothing stands in the way of care free holiday in the mountains.

  • In case of arrival from an other country please read here.

  • The registration requirement is waived for all those who are allowed to enter under these rules. You no longer need to fill in an electronic form.

Vaccinted, tested or recovered: 

  • Vaccinationthis is valid for us from the 22 nd day after the first vaccination.(take vaccination certificate or vaccination certificate with you)
  • Recoveryapplies up to months after surviving Corona disease.
    (Proof e.g. with official segregationnotice
  • Tested persons. PCR tests are valid for 72 hours, antibodytestvalid for months
  • Antigentests can be done free of charge in the Filzmooser Teststraße.
  • Selftests are also possible for you in the hotel. Youwill need mobile phoneYocan then register your hotel room test with suitable app. This is then valid for 24 hours.
  • Or you have the so-called “GreenPass
With one of these proofs you can also see all restaurants, mountain pastures, hairdresser etc...

We are not an authorityand anything can change at any time. Therefore appliesall this information is without guarantee.

The last few years have certainly shaped our lives. The Coronavirus has firm grip on the world, and thus on us,which is why compliance with all the regulations of the authorities and 
governments is absolutely essential. We ask yoto find out about them and take them into account later on 
during your holiday.

Due to this special situation, we change our cancellation policy. The situation is constantly on the move and, unfortunately, can always change in the short term.

 

Our Corona 100% carefree guarantee for you:

 

All cancellations due to official prescriptions are cancellation-free.

This is also the case with short-term official requirements - such as e.B:.

  • An official travel warning from your country for our region.
  • A border barrier so you can't get there.
  • A corona illness from you or your loved ones, so you have to stay in home quarantine due to an official regulation.
  • A lock of the hotel, so that you can not start the holiday.

If these official requirements are made at short notice, short-term cancellations are free of charge. So also very shortly before arrival, or if you have to leave earlier due to quarantine regulations. 

For all these reasons, if you have made a deposit, we will pay it back to you in these cases.

Otherwise applies - For cancellations up to 30 days before arrival, 100, - processing fee is to be paid. In case of cancellations after this time, 2/3 of the travel costs are to be paid as a cancellation fee.

 

Corona is a part of our current lives - The measures for this are currently known to everyone, and will certainly accompany us in the near future. Therefore, rising case numbers and concerns about Corona without official requirements are no longer a reason for cancellation on their own.

On the one hand, the basic rule applies this year - keep your distance!
This is not a problem in summer - when hiking, the distance is easy to keep. All guided hikes take place normally.

 

Masks are no longer mandatory in the hotel. All guests and staff are vaccinated, recovered or tested. Masks are mandatory on public transport such as .B.dem hiking and ski bus and the cable car. Also in public buildings and all shops - a notice is usually in front of each building at the entrance.

 

Also sauna and steam bath are possible again. We ask here to comply with the distance rules - thank you.

 

Outside, there are no limits to the bathing fun with us. Over 550 m² of bathing area consisting of heated outdoor pool, heated indoor pool, whirlpool and brand new bathing pond certainly offer enough space for everyone.

 

Buffet operation is possible again. We ask all our guests to use the disinfection station before going to the buffet - thank you.

 

Bar operation is possible again as normal. The other activities such as wine tasting, music evening, schnapps distilling and Kaiserschmarrentratsch can also take place as usual.

Sufficient disinfection facilities will be provided.

Larger events are only possible to a limited extent this year.

We are a member of the "Safe Hospitality" initiative - Our entire team is of course also vaccinated, tested or recovered due to the 3G rule.

Here you will also find the official information of Tourism Austria.

"Time for new ways" takes on a new meaning. As a member of the hiking hotels, we are well equipped for this. Look at yourself now, at your health, at your life – and then remain loyal to us.


The power of the mountains, endless space in nature, healthy, regionally produced food, a small family-run hotel with responsible people and places to relax are a good environment after this difficult time to regain new strength and courage to live.

Recreation in one of the most beautiful places in the Alps strengthens health in a natural way and is good for our soul. Let's look forward to better days together and learn to break new ground in these times.

Let normality back into your life. Enjoy freedom. Together we can do it.

Stay healthy
Your host family Walchhofer