Contact & Arrival
Alpenhof Hotel is located in Filzmoos-Neuberg, about 4 km before the town center of Filzmoos, approximately 100 m off the main road with good, winter-safe access and a large parking lot.
Naturglück Alpenhof
Family Walchhofer
Neuberger Straße 2
5532 Filzmoos
Tel. +43 6453 87000
E-Mail office@alpenhof.com
Naturglück Alpenhof
Family Walchhofer
Neuberger Straße 2
5532 Filzmoos
Tel. +43 6453 87000
E-Mail office@alpenhof.com
Arriving by Car
The main street in Salzburg is called "A-10 Tauernautobahn" - there you choose to exit at "Eben im Pongau". Then 7 km towards Filzmoos, at the Neuberg junction. This is still 4 km before Filzmoos - do not drive through the town! Attention - some older navigation systems do not recognize our address and will direct you to the center of Filzmoos.
If you can enter the coordinates directly (reference system WGS84): N47.43733 E13.46853 (or if you use other input formats - N47° 26' 14.388" E13° 28' 6.708" or N47° 26.2398' E13° 28.1118').
For Austrian motorways, you need a Vignette. These are available in daily, 10-day, 2-month, or annual options. Sticker vignettes can be purchased at most gas stations in Austria, also near the border. You can also purchase the vignette online at www.asfinag.at without the need for sticking it.
Attention - due to consumer protection reasons, there is a right of withdrawal within 14 days from the purchase date, hence the electronic vignette is valid at the earliest 18 days after the online purchase.
If you can enter the coordinates directly (reference system WGS84): N47.43733 E13.46853 (or if you use other input formats - N47° 26' 14.388" E13° 28' 6.708" or N47° 26.2398' E13° 28.1118').
For Austrian motorways, you need a Vignette. These are available in daily, 10-day, 2-month, or annual options. Sticker vignettes can be purchased at most gas stations in Austria, also near the border. You can also purchase the vignette online at www.asfinag.at without the need for sticking it.
Attention - due to consumer protection reasons, there is a right of withdrawal within 14 days from the purchase date, hence the electronic vignette is valid at the earliest 18 days after the online purchase.
Arrival with an Electric Car
Our charging station is available free of charge for charging your electric vehicles.
There are 14 Type 2 Charging Stations available in our charging park. Additionally, there are 2 Schuko plugs with 16A, one 5-pole CEE plug, and one 3-pole CEE plug (camping plug).
The station is powered by CO₂-neutral green electricity and from our own photovoltaic system. The charging park is integrated into the energy management of the hotel. The charging process mostly takes place during the night.
There are 14 Type 2 Charging Stations available in our charging park. Additionally, there are 2 Schuko plugs with 16A, one 5-pole CEE plug, and one 3-pole CEE plug (camping plug).
The station is powered by CO₂-neutral green electricity and from our own photovoltaic system. The charging park is integrated into the energy management of the hotel. The charging process mostly takes place during the night.
Arrival by Train
We are happy to pick up train travelers free of charge from Eben im Pongau Station or from Radstadt Station. Most of the time you will need to change trains in Bischofshofen. You can find connections to these stations at information from the ÖBB.
If you arrive by train, you can get around locally with the free hiking bus (called Fidibus) as well as the public bus.
All public transport in the state of Salzburg is free for our guests. If you need these for your arrival (e.g., because you buy the train ticket only up to the city of Salzburg and want to continue for free afterwards), send us an email a few days before arrival at office@alpenhof.com. We need your information such as names, birth dates, address and can then send you the tickets via email in advance.
The public bus stop is about 150 meters away. Our local taxi company offers excursion trips. And by presenting your train ticket, you can borrow our BMW i3 for free for one day. (Subject to availability - valid once per family)
Want to avoid a transfer? The free Filzmoos-Shuttle takes you from the nearest long-distance train station directly to the hotel for free once on weekends during the summer.
If you arrive by train, you can get around locally with the free hiking bus (called Fidibus) as well as the public bus.
All public transport in the state of Salzburg is free for our guests. If you need these for your arrival (e.g., because you buy the train ticket only up to the city of Salzburg and want to continue for free afterwards), send us an email a few days before arrival at office@alpenhof.com. We need your information such as names, birth dates, address and can then send you the tickets via email in advance.
The public bus stop is about 150 meters away. Our local taxi company offers excursion trips. And by presenting your train ticket, you can borrow our BMW i3 for free for one day. (Subject to availability - valid once per family)
Want to avoid a transfer? The free Filzmoos-Shuttle takes you from the nearest long-distance train station directly to the hotel for free once on weekends during the summer.
Details on Free Pickup from the Bischofshofen Long-Distance Train Station
In summer 2025, the Filzmoos station shuttle will take you every Friday, Saturday, and Sunday for free from the nearest long-distance train station, Bischofshofen, to the Hotel Alpenhof. One less transfer!
From Bischofshofen train station, pickup at about 17:00:
- From Munich - with the BRB RE5 and the EC 19115.
Arrival in Bischofshofen at 16:52
- With the Railjet RJ 644 and the EC 19115 from Vienna/Linz/Salzburg to Bischofshofen
Arrival in Bischofshofen at 16:52
To Bischofshofen train station - departure from Filzmoos at about 08:00
- Exact times will be announced after registration
- With the Railjet RJ 691 and the BRB RE5 from Bischofshofen to Munich
Departure at 09:07 in Bischofshofen - With the Railjet RJ 691 and the Railjet Xpress RJX 765 to Salzburg / Linz / Vienna
Departure at 09:07 in Bischofshofen - With the IC 513 to Graz
Departure at 09:12 in Bischofshofen - With the IC 898 to Villach
Departure at 08:54 in Bischofshofen
These transfers must be booked with us up to 2 days before arrival and are free for you.
Please check the departure and arrival times for your travel day on www.oebb.at.
It is a call-and-collect transfer. If all registered parties are present, an earlier departure of the bus is possible. In case of significant delays or rebookings, the bus cannot wait. In that case, please contact us.
Outside this free transfer, a trip from the long-distance train station Bischofshofen to the Alpenhof is charged at €85.
Mobilito - naturally by train on vacation
MOBILITO at Bahnhof Bischofshofen, the mobility center of the municipalities in the region, supports you with all the information about your train journey in our district. At MOBILITO, you can book all train tickets and seat reservations directly.
Our Tip - if you already have a booking confirmation from us, you can use it to book the cheaper "RIT-Tickets" at Mobilito. These are often much cheaper than other special offers.
You can get expert advice for your holiday schedule, cheap train fares, reservations, or door-to-door luggage service by phone at +43 6462 / 330 30 33 or by email at reise@mobilito.at
More information about MOBILITO can be found at www.mobilito.at.
Further Links:
Our Tip - if you already have a booking confirmation from us, you can use it to book the cheaper "RIT-Tickets" at Mobilito. These are often much cheaper than other special offers.
You can get expert advice for your holiday schedule, cheap train fares, reservations, or door-to-door luggage service by phone at +43 6462 / 330 30 33 or by email at reise@mobilito.at
More information about MOBILITO can be found at www.mobilito.at.
Further Links:
Arriving by Plane
For the transfer from Salzburg Airport, we recommend our partner company Taxi Jäger - Tel. +43 6453 8273 or for shuttle buses one of the following partners:
Information regarding other airports:
On Site Mobility
- Using our Free Filzmoos Fidibus
(hiking bus in summer and ski bus in winter) - The Fidibus stop is right in front of the hotel
- All public transportation in Salzburg is free
- Stop for the public bus line about 150 m away
- In summer, excursion possibilities with Taxi Jäger (e.g. Salzburg, Lichtensteinklamm)
- With our rental car BMW i3 - for example € 49,- per day
- This rental car is free for half a day when arriving by eco-friendly train travel. (Subject to availability)